Process Excellence: Looking to the future

15/09/2014 Jon Meyers Process Excellence

Approaches to Process Excellence have spread to virtually all industries under the banner of different methodologies – Business Process Management, Enterprise Architecture, Lean, Six Sigma, Total Quality Management and Statistical Process Control.


Regardless of what it is called, the fundamental purpose of Process Excellence remains the same: it is about systematically improving the way work gets done in our organisations. Information technology has increasingly played a role, automating repetitive processes, reducing human error, and enabling entirely new ways of working.


Traditional methods of process excellence remain relevant to confront the challenges of the twenty-first century. But with the rise of IT and the increasing competitive and market pressures upon businesses, how does process excellence need to adapt?


This report, based on a survey of over 900 process professionals 

provides insight into:

  • 3 trends redefining process excellence in the digital age
  • The drivers for process change
  • Why more agile processes are needed to meet customer’s requirements
  • The increasing importance of Process Excellence to meet business objectives
  • The data challenges at the heart of Process Excellence


The latest Process Excellence Whitepaper, provided through the Process Excellence Network, with the support of K2.